Knowing negotiation techniques, training negotiation situations, gaining confidence in their application and coming out of negotiations successfully in the future.
Negotiations are an essential part of business success. Conflicting interests collide, but usually all parties pursue one goal: a solution that satisfies.
In my training, participants learn how to achieve this goal and how to leave negotiations successfully. We cover all topics related to negotiation in a holistic way – from convincing argumentation techniques to verbal and non-verbal communication and body language – all that is crucial.
A constructive negotiation method is more effective than the one-sided assertion of interests. In my negotiation training, the participants therefore work with the Harvard concept (hard on the matter, soft on the relationship level) and the Zurich negotiation management (at the center of every negotiation are people and their personalities). The focus is on cooperative negotiation management and a win-win result for all parties involved. Participants learn how to align interests, protect themselves from manipulation and successfully conclude negotiations with mutual respect and trust. The theoretical knowledge gained is applied in detail in the form of communication team games, role plays, group work and discussions. Video analyses allow participants to directly review what they have learned and to fully exploit their potential. This integrative, reflective method increases the learning effect of the training a lot.
The goal of this training is a confident, convincing attitude towards negotiation talks of any kind, as the participants overcome uncertainties and learn and apply professional negotiation preparation and management.